Shipping, Returns and Policies


 

SHIPPING

We provide FREE SHIPPING on all orders over $100 within Australia.

Shipping is calculated at the cart based on the weight of your items.

The Tartan Fox does not pay for the return of unwanted items to store.

We are currently not shipping outside of Australia.

 

RETURNS

Please notify us immediately if you are unhappy with your purchase.

After you have received your item. You only have 7 days to request a return.

Returns will be granted once goods are received back to store in re sellable condition. Refunds will not be issued if items have been worn, are dirty, don’t have tags attached or have been damaged, or aren’t in original packaging.

Sale items cannot be sent back for a refund. We will only exchange a sale item for another of equal or lesser value.

 

STORE POLICIES

Please be aware that we are a small store and whilst we endeavour to get all of your orders packed up and shipped straight away, sometimes there might be delays. 
We also reserve the right to withdraw items from sale that are inaccurately advertised in any way. Mistakes can be made and whilst we always take each case on individual merit, we may need to withdraw a sale for various reasons. We appreciate your support in this matter and from time to time we may refund part or all of your order including delivery fees.

Should you see anything on our website that you find needs attention or is unclear please contact us for further clarification to avoid disappointment.